Customer Conduct

All Boerne Public Library resources, facilities and services are available to persons of all ages. While everyone has an equal right to access library resources, services and facilities, no person has the right to interfere with the ability of others to use and enjoy the library. The following rules have been adopted by the library's Advisory Board to make sure everyone enjoys using our library.

The Library Director and staff are responsible for monitoring customer conduct in the library and on library premises. Anyone interfering with another's use and enjoyment of the library will be asked to stop that behavior or activity. If no improvement is made, the staff member will ask the individual to leave the library. If the individual refuses to leave, the Boerne Police Department will be called for assistance.

To provide an enjoyable library experience for everyone, no person shall:

• Possess firearms or illegal knives.
• Possess alcohol or any illegal drugs and/or narcotics or be intoxicated to the point of impairment of mental or physical abilities
• Exhibit disruptive, uncontrolled behavior or exceed acceptable noise levels
• Verbally abuse library customers or library staff
• Exhibit inappropriate or indecent behavior, or use profane language, especially in the presence of minors
• Harass customers or staff, or attempt to engage customers or staff in unwanted discussion
• Exhibit any behavior that threatens the physical safety of other customers and staff
• Bring animals into the library (except for animals that accompany and assist persons who are physically challenged, or animals that are in training for this purpose)
• Run in the library
• Enter the library without shoes or shirt
• Use a skateboard, scooter, or skate in the library or on library premises (with the exception of scheduled library skateboarding programs)
• Present bodily hygiene that distracts customers or staff to the point that it interferes with customers' use of library resources or with staff work
• Make unauthorized or inappropriate use of library equipment, e.g. computers, fire alarms, emergency exit doors, etc.
• Destroy or deface library property or the personal property of customers or staff
• Steal library property
• Trespass into any area of the library closed to the public
• Eat or drink, without prior approval of library staff
• Place briefcases, book-bags, or any other possessions where they block aisles or disrupt customers or staff
• Sleep in the library
• Smoke in the library
• Leave children aged eight years old, or younger, unattended

Last revision: August 20, 2007
(Reviewed by City of Boerne legal counsel, May 2005)
Initially adopted: February 8, 2001